The Client
Full-service flooring contractor based in Prosper / Lake Lewisville, TX, serving the greater DFW metroplex. Established local reputation, strong install quality, but stuck on the marketing side.
Flooring Accelerators works with flooring stores, contractors, and installers across the Dallas–Fort Worth metroplex. We only do flooring marketing, so our campaigns are built around DFW ticket sizes, DFW competition, and how North Texas homeowners actually shop for floors.
The Challenge
Two-truck flooring contractor was missing 40% of inbound calls — installers were on jobsites and voicemails almost never got returned. Estimated $30k+ per month in lost estimate value.
What We Did
- Deployed AI voice receptionist trained on their service menu, pricing bands, and calendar
- Missed-call text-back — every unanswered call gets an SMS within 12 seconds
- Two-way SMS booking straight into the field calendar
- Weekly missed-call recovery report to the owner
Results After 12 months
| Metric | Change |
|---|---|
| Call answer rate | 60% → 98% |
| Estimates booked from recovered calls | 0 → 27/mo |
| Recovered revenue (12 months) | $340,000+ |
| Payback period | 18 days |
In The Owner's Words
Want Results Like This?
Book a free 30-minute strategy call with our team and we'll audit your current marketing, show you exactly where booked estimates are leaking, and map the fastest path to a full calendar.
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Last updated: August 2026 · Page: case-study-lake-lewisville-flooring-contractor-ai-receptionist
