The 3-touch review system
- Day 1 after install: automated SMS with direct review link
- Day 3 if no response: friendly follow-up SMS
- Day 7: personal thank-you from the owner (via SMS or handwritten)
Getting reviews with keywords
Coach customers in the review request: 'If you loved your new hardwood floors, please mention that in your review.' Reviews with the keyword 'hardwood' materially help you rank for 'hardwood flooring Charlotte'.
Automate reviews
Book a free 30-minute strategy call with Alan and we'll audit your current marketing, show you exactly where booked estimates are leaking, and map the fastest path to a full calendar.
Frequently Asked Questions
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Ready To Grow Your Flooring Business in Charlotte?
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Last updated: July 2026 · Page: how-flooring-companies-get-more-google-reviews